Refund policy

Refund & Replacement Policy

Every Luck & Grit shirt is printed to order just for you, so we can't offer refunds or replacements if you change your mind. If something goes wrong with your order, though, we'll make it right.

Damaged or misprinted? We'll make it right. If your shirt arrives damaged, misprinted or defective, email us within 15 days of the date your order is delivered with your order number and a photo. We'll send you a replacement at no cost, or refund you if a replacement isn't possible. We can't accept claims after that window, and a replacement doesn't restart or extend it.

Lost in transit? If your order hasn't arrived within 15 business days of shipping (see our Shipping Policy), contact us with your order number. We'll send you a replacement at no cost, or refund you if a replacement isn't possible.

Sizing Every shirt is printed to order, so we can't exchange sizes. Please check our size guide before ordering.

How to get help Email support@luckandgritoutfitters.ca with your order number, a short note, and a photo if the item is damaged or misprinted.